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How it works

Ten seconds between a great visit and a 5-star review.

No app to download. No account to create. Just the phone already in your customer's hand, and a card that knows exactly where to send it.

iPhone & Android No battery QR backup
The whole interaction

Four little moments. One very good review.

The entire experience is designed to feel less like being asked for a favor and more like a natural end to a great visit.

01

They tap

Your customer holds their phone near the card for about a second. Nothing to open, nothing to scan.

02

Google opens

Their phone opens your Google review page directly. No searching your name at the checkout.

03

They review

Five stars and a sentence while the service is still fresh in their mind. Honest, spontaneous, theirs.

04

You're done

No follow-up. No reminder. The card quietly does it again with the next happy customer.

Compatibility

The phone in their pocket is the only hardware.

NFC has been standard on phones for years. Handheld uses the same tap-to-pay technology your customers already trust at the register.

  • iPhone 7 and newer, running iOS 14 or later
  • Most Android phones with NFC, including Pixel and Samsung Galaxy
  • Works through most phone cases up to 3mm thick
  • QR code on the back for older phones, thick cases, or a stubborn tap
No app download No charging No maintenance
Setup

Set up once. Forget it forever.

We do the technical part before your card ships. You just find a good spot on the counter—and let it work.

  • Order your card. Pick a single card, a kit, or custom branding.
  • Send us your Google link. A profile URL or your business name and city is plenty.
  • We program and ship. Your card arrives ready to tap in 1–2 business days.
  • Place it where people pay. Counter, front desk, table tent, or checkout tray.
Get started
Earned, not engineered

More reviews. Still completely honest.

Handheld makes leaving a review easier. It never makes a review a condition of service, and it never puts words in anyone's mouth.

No incentives, ever

We never offer discounts, freebies, or prize entries in exchange for reviews.

No review gating

Every customer goes straight to Google—whether they plan to leave five stars or one.

Their words, not ours

Your team can point to the card, but the review is entirely up to the customer.

Good questions

A few practical answers.

Anything else? Our inbox is small and human.

Ask us anything
What if my customer has never used NFC before?
Most people have—it's the same technology behind tap-to-pay. If a phone doesn't respond, the QR code on the back of every card does the same job.
Where should I put the card?
Anywhere customers naturally pause: next to the register, on a waiting-room table, or at the front desk. Glass, wood, and acrylic are ideal. On metal surfaces, raise the card slightly with a stand so the signal isn't blocked.
Does it work without Wi-Fi?
The tap itself doesn't need Wi-Fi, but your customer's phone will need a connection to load Google. Most phones are connected, and the page is lightweight.
Do I need to pay a monthly fee?
No. It's a one-time purchase. Your card is programmed to your review link and there's no subscription, software, or per-review cost.
What if I move or change my Google profile?
Send us a note within the first year and we'll reprogram your cards free. After that, it's a flat $5 per card.

Ready to make asking effortless?

One small card on your counter. A steady stream of honest reviews. That's the whole idea.